How support works
Before contacting support, keep your order number, website address, screenshots and a short description of the issue ready. This helps the support team understand the problem more quickly.
Support may include
- Theme or plugin installation guidance
- Initial configuration assistance
- Download and customer-account guidance
- Help with reproducible product bugs
- Compatibility information for supported environments
Custom development
Custom design work, third-party software changes, server administration and features outside the purchased product scope may require a separate service.